History has taught us that the little guy has consistently proven himself as a force to be reckoned with. This precedent does not fail to carry over into the world of business. Often times, it is the little guy, the upstart, or a previously overlooked small competitor that provides large, established companies with the hardest of attacks.
Time and time again, this small competitor is barely addressed in strategic meetings or even pushed aside altogether. Simply because established companies have weathered attacks in the past and persevered does not mean that this approach will work forever.
When these attacks comes, they should be considered carefully. What basis are they competing with us on? Are they actually offering something better than us? Are our offerings sub-par? Can we improve upon them and increase our own competitiveness? Should we avoid a price war? Should we open a new front? How do we avoid cannibalization with our counter-attacks?
Each situation will vary. In some situations action is warranted and in others, it is not. The important thing is to simply not ignore attacks. Each should be analyzed for effectiveness, potential impacts and severity and a plan should then be established for addressing it.